Newark DPW + Civspot

The Department of Public Works, Newark (DPW), through dpw.newarknj.gov, is adopting Civspot to improve how city services connect with residents. This collaboration ensures:

  • A modern digital platform for complaint reporting
  • Smarter task management for workers
  • A stronger connection between citizens and the city

Civspot by Tech Teki

Smart Complaint & Task Management Made Simple
Civspot is a powerful platform developed by Tech Teki to bridge the gap between citizens and service providers. It helps communities report issues quickly while enabling workers to efficiently resolve them.
Two Applications, One Seamless System

1. User App – Report & Track Issues 


Designed for citizens, this app makes it easy to submit complaints and requests directly from their phone.

  • Simple complaint submission with photos and details
  • Real-time status tracking of requests
  • Notifications when issues are resolved

2. Worker App – Manage & Complete Tasks

Built for field workers and teams, this app ensures complaints are addressed efficiently.

  • Receive assigned tasks instantly
  • Update progress with notes and photos
  • Mark issues as resolved in real-time